Privacy Policy - NexonAccess

Privacy Policy

Effective Date: July 11, 2025

This Privacy Policy explains how AetherLearnAI, operated by NexonAccess, collects, uses, and protects personal data in connection with your use of our services. By using our platform, you agree to the terms outlined below.

1. What Data We Collect

When you make a purchase or interact with our site, we may collect:

  • Name (if provided)
  • Email address
  • IP address
  • Purchase details (product, amount, date)
  • Device/browser information

This data is collected directly or through our payment partner, Paddle.

2. How We Use Your Data

We use your personal data to:

  • Deliver your purchased digital training content
  • Send order confirmations and support responses
  • Prevent fraud and enforce Terms of Service
  • Comply with legal obligations

We do not use your data for unsolicited marketing.

3. Payment Processing

All payments are securely processed by Paddle, our Merchant of Record. Paddle may collect additional billing or tax information needed to complete the transaction. Please review Paddle’s Privacy Policy for more details.

4. Data Sharing

We do not sell or rent your data. We may share data only when necessary to:

  • Process payments (via Paddle)
  • Provide customer support
  • Comply with legal obligations or law enforcement

5. Data Retention

We retain customer data only as long as necessary to fulfill orders, comply with legal requirements, and support operational needs.

6. Your Rights

If you are located in the UK, EU, or similar jurisdictions, you may:

  • Request access to your data
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)

To exercise these rights, email us at [email protected].

7. Security

We implement reasonable safeguards to protect your data. However, no online system can be 100% secure.

8. Changes to This Policy

We may update this Privacy Policy over time. Any changes will be posted on this page and take effect upon publication.

9. Contact

If you have questions or need to request data access, please email us at [email protected].