Terms and Conditions - NexonAccess

Terms and Conditions

Welcome to AetherLearnAI, operated by NexonAccess. By accessing or purchasing from our platform, you agree to the following terms and conditions. Please review them carefully.

1. Company Information

Business Name: NexonAccess
Trading As: AetherLearnAI
Country of Operation: United Kingdom
Contact: [email protected]

2. Services

AetherLearnAI provides digital onboarding guides, AI-powered enablement content, and virtual session simulations. All products are delivered electronically and are for professional training purposes.

3. Intellectual Property

All content is the intellectual property of NexonAccess. No material may be copied, distributed, or republished without written consent.

4. Payments and Refunds

All payments are securely processed via our payment provider, Paddle.

If you haven’t yet received your digital product or contacted our support team, you may request a refund by emailing [email protected] with your order information. We will assess refund requests made before delivery or support interaction on a case-by-case basis.

Once a product has been delivered or a support session has started, refunds are generally not issued due to the digital nature of the goods. However, we are committed to resolving any concerns fairly and transparently.

5. User Conduct

Users must not resell, share access, or attempt to bypass protections or reverse-engineer platform content. Breaches may result in revoked access without refund.

6. Limitation of Liability

NexonAccess is not liable for indirect or incidental damages from the use of our services. While we aim for accuracy, we do not guarantee error-free content.

7. Modifications

We may update these terms at any time. Continued use of the platform signifies your acceptance of any changes.

8. Governing Law

These terms are governed by the laws of England and Wales. All disputes shall be resolved under UK jurisdiction.